FAQ

No reply received after apply for a free test or a Sub?

Check your SPAM box ( for ex. Gmail or Hotmail often put our replies in the SPAM folder)

Do you have a glitch or no image?

Send u an email and provide us the following information:

Country:
Device:
Internet Type (VDSL/Fiber/Cable) and Speed.
Channels Name (EXACT channel name for example BBC1 FHD UK)

Description of what is wrong.

How long does it take until i received my account?

The delivery time can take from an hour to maximum a day.
Also check your SPAM folder and add us to your trusted emails.

Is Fast-Forward available by Phone?

No, every question will be answered via our email address or discord.

I received a link; but how can i watch it?

Clicking on the link does not give you automatically an image as you need an application.
See our tutorials about the different software platforms.
Most common errors are bad copies of the link (by typing it over) or end of subscription time.

Can a VPN be used?

Yes you can but we are not responsible if your sub does not work via VPN.

Is EPG available?

Yes use the following link:
http://resellerdns.xx/xmltv.php?username=yourname&password=yourpass&next_days=7

What is the portal Link for Infomir Mag/AMIKO/FORMULER/XSARIUS Device or other stalker protocol related apps?

See Tutorial MAG

I do not have a paypal account. How can i pay?

You can also pay via Bank Transfer/Skrill or with Crypto.
Crypto address can be requested via Email.

Where can I use Fast-Forward?

Our service can be received anywhere around the planet, assuming you have access to a fast internet connection.
Because we provide non geographically restricted streams, there is no need for a VPN service.
But you may use it to protect yourself.

My account is not working anymore; Do I have an IP-ban?

In case you can no longer download the M3U-file, please send us an email or contact via discord and we will check what is wrong.

I use Kodi and I have a different Build/Skin loaded and Live tv is no longer available.

We are not keen on different builds, because they do not add functionality to Kodi. Different skins usually cause the disappearance of LIVE TV.
Our advice: remove the build and/or skin and use the default settings in Kodi and install our Kodi-Addon..

Do capacity problems occur during Live sport events?

No, they do generally not. During e.g. sports events, election results, New Year´s Eve or similar mass events, there is obviously much more internet traffic.
The entire network can be overloaded and this could defect global connections issue.
It might incidentally occur that a source encounters sudden disturbances because of an overload.
In this case the problem lies with another supplier.
But always keep in mind that internet traffic is a very complex technology before the signal finally reaches your home.
You can always let us know by email or discord so we can check with the source.

Does the free 24-Hour trial link differ from a paid link?

Yes it does; It does not contain VOD and Sport packages.

Can i use my Mag account in Kodi or other App?

Unfortunately not. M3U and VU+/XSARIUS/FORMULER/AMIKO ID Devices are two entirely different protocols and interfaces.
We no long supply accounts base on MAC ID only Xtreamcode login is given.

When can i extend my subscription?

You can prolong or renew your subscription at any desired moment. We paste the extension or renewal directly onto the end-date of your account.
So suppose you buy a one-month subscription and you like to extend it to a year, you will be granted 13 months.
So there is no need to postpone till the last minute.

Am I stuck on a subscription?

No, you are not.
Fast-Forward works according to the prepaid principle.
That means that you do not subscribe, but buy a link with a particular date of ending.
You have no contract, no alliance, no banking authorization, no mechanic at your doorstep.
However once bought a link, regardless for how long, you cannot cancel that or get a refund.

Does Fast-Forward also work a a Smart TV?

Yes it does.
It depends on what kind of Smart TV you have.
The most common app that is used is called SMART IPTV.
Just provide the MAC address of your TV and we will activate the trial or sub.
You can also do this yourself by using the SIPTV.EU app.
However do keep in mind that your Smart TV is no computer. It is less powerful and surely not as fast.
Besides that, the stream is sent by the server of SIPTV, which often causes buffering or even malfunction.
These stream interference’s are not caused by Fast-Forward, for they leave our systems in a proper manner.
Disturbance is often caused by apps on your Smart TV.

On top of that the EPG of SIPTV.EU is not a part of Fast-Forward.
It is not as extended nor as accurate.
So Smart IPTV is a friendly and easy app, but most certainly not a replacement for a separate IPTV Media Player, frequently named a TVBox

What Kind of Devices do you recommend?

– The VU+, XSARIUS or FORMULER Devices are the most reliable and user-friendly devices.
There are a lot of counterfeit devices, so do buy this product with an authorized retailer.

– For Windows 10 we recommend the Intel NUC.

– For Android devices we recommend Xsarius Avant 2+or VU+YAY PRO or Formuler Z10.
Multiple apps are available and it depends on what kind of Device you buy.
Our favorite app: Implayer

– Apple TV / IPAD /Iphone use the app GSE SMART IPTV

Be aware though that 50,– Euro Android Boxes are often unsuitable to watch Full HD TV without interference, however it is all up to you.

Does Fast-Forward sell devices?

Yes, see order page.